Service Desk

{"xsrfToken":"BZPS-JNAJ-94B6-VV9C_078d403c24cc57c649abdf17a0310b674dacd9a5_lout","branding":{"id":"1","key":"nwn1","name":"Neverwinter Nights: Enhanced Edition","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1","theme":{"headerBGColor":"#010102","headerLinkColor":"#ffffff","headerLinkHoverColor":"#000000","headerLinkHoverBGColor":"#000000","headerBadgeColor":"#000000"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f4ee83be-b90f-4778-8b2f-403c6b87a6db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNzMxMGE0OS00MmIyLTQ1NTMtYmM3Ni02ZWMzMjhmM2JmYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0ZWU4M2JlLWI5MGYtNDc3OC04YjJmLTQwM2M2Yjg3YTZkYiI6WyJyZWFkIl19LCJleHAiOjE2MDA2OTE0NDYsIm5iZiI6MTYwMDY5MDc4Nn0.WSPrT4n0sVSxH0hwd1VdZVpe6-I6p-W1Ugw75cFEEQA&client=e7310a49-42b2-4553-bc76-6ec328f3bfaf&mode=fit","logoId":"f4ee83be-b90f-4778-8b2f-403c6b87a6db","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Beamdog Customer Support Center","sharedPortalName":"Beamdog Customer Support","userInitialAnnouncementHeader":"Troubleshooting articles","userInitialAnnouncementMessageWiki":"<a href=\"https://beamdog.atlassian.net/servicedesk/customer/article/1084883080\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Baldur's Gate, Baldur's Gate II, Icewind Dale, Planescape: Torment</a> \n<a href=\"https://beamdog.atlassian.net/servicedesk/customer/portal/1/article/711786657\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Neverwinter Nights</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Beamdog Customer Support Center","sharedPortalName":"Beamdog Customer Support","announcementHeader":"Troubleshooting articles","announcementMessage":"[Baldur's Gate, Baldur's Gate II, Icewind Dale, Planescape: Torment|https://beamdog.atlassian.net/servicedesk/customer/article/1084883080]\n\n[Neverwinter Nights|https://beamdog.atlassian.net/servicedesk/customer/portal/1/article/711786657]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#fefefe","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ab06595e-082d-4402-8aa3-1c9ee6add9f6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNzMxMGE0OS00MmIyLTQ1NTMtYmM3Ni02ZWMzMjhmM2JmYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiMDY1OTVlLTA4MmQtNDQwMi04YWEzLTFjOWVlNmFkZDlmNiI6WyJyZWFkIl19LCJleHAiOjE2MDA2OTE0NDYsIm5iZiI6MTYwMDY5MDc4Nn0.b42Aw0FWmt53nSw_g5tpvruinDcb0n6I6X4MkiTW11o&client=e7310a49-42b2-4553-bc76-6ec328f3bfaf&height=300&mode=fit","bannerMediaApiFileId":"ab06595e-082d-4402-8aa3-1c9ee6add9f6","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"nwn1","projectId":10606,"serviceDeskId":1,"name":"Neverwinter Nights: Enhanced Edition","description":"Welcome! You can raise a Neverwinter Nights: Enhanced Edition support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10546,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10546","groups":[1],"key":""},{"id":"4","name":"Other Feedback and Support","descriptionHtml":"","callToAction":"Other Feedback and Support","introHtml":"For any questions or feedback that doesn't have a topic of its own, let us know here!","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","groups":[23],"key":""},{"id":"82","name":"Feature Request","descriptionHtml":"Fill out the fields below to let us know about any additional features you would like to see in Neverwinter Nights: Enhanced Edition!","callToAction":"Feature Request","introHtml":"What types of features would you like to see make it into Neverwinter Nights: Enhanced Edition? If you have an idea you would like to share with us, let us know.","icon":10585,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10585","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10566,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10566","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"Please fill out the fields below to let us know about issues or bugs you find while playing any games in Neverwinter Nights: Enhanced Edition","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10550,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":23,"name":"Other Questions, Feedback and Support"}],"orderMapping":{"1":[6,1],"23":[4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2a7c5ebe-8965-39b2-b0c2-c5436b952256","appLinkName":"System Confluence","appLinkUrl":"https://beamdog.atlassian.net/wiki","spaceKey":"NWN1","spaceName":"NWN","spaceUrl":"https://beamdog.atlassian.net/wiki/spaces/NWN1"},"labels":[],"projectKey":"NWNS","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NWNS","userLanguageHeader":"Important links for new players","userLanguageMessageWiki":"<a href=\"https://beamdog.atlassian.net/servicedesk/customer/kb/view/711786657?applicationId=2a7c5ebe-8965-39b2-b0c2-c5436b952256&title=Frequently+Asked+Questions+%28FAQ%29&spaceKey=NWN1&portalId=1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">FAQ</a>","defaultLanguageHeader":"Important links for new players","defaultLanguageMessage":"[FAQ|https://beamdog.atlassian.net/servicedesk/customer/kb/view/711786657?applicationId=2a7c5ebe-8965-39b2-b0c2-c5436b952256&title=Frequently+Asked+Questions+%28FAQ%29&spaceKey=NWN1&portalId=1]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Beamdog Customer Support","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://beamdog.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}