Service Desk

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You can raise a Axis & Allies 1942 Online Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"54","name":"Feature Request","descriptionHtml":"Fill out the fields below to let us know about any additional features you would like to see in Axis & Allies 1942 Online!","callToAction":"Feature Request","introHtml":"What types of features would you like to see make it into Axis & Allies 1942 Online? If you have an idea you would like to share with us, let us know.","icon":10585,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10585","groups":[13],"key":""},{"id":"59","name":"Request Account E-mail Change","descriptionHtml":"Please fill out the fields below to file a request to change the associated e-mail with your account. Please note that Beamdog is note responsible for typos or mistakes on the forms provided to us.","callToAction":"Request Account E-mail Change","introHtml":"If you wish to change the E-mail associated with your account, please file a request here.","icon":10566,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10566","groups":[12],"key":""},{"id":"57","name":"Appeal Account Ban","descriptionHtml":"Please fill out the fields below to file an appeal for an account ban to our Customer Support team.","callToAction":"Appeal Account Ban","introHtml":"If your account has been banned, you may appeal your ban here.","icon":10583,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10583","groups":[12],"key":""},{"id":"58","name":"Request Commander Name Change","descriptionHtml":"Please fill out the required forms below to file a request to change your Commander Name. Commander Names that are profane in nature will be declined update.","callToAction":"Request Commander Name Change","introHtml":"If you wish to change your Commander Name in game, please file a request here.","icon":10557,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10557","groups":[12],"key":""},{"id":"55","name":"Other Feedback and Support","descriptionHtml":"Please fill out the fields below to submit any additional questions or feedback that did not have a location elsewhere.","callToAction":"Other Feedback and Support","introHtml":"For any questions or feedback that doesn't have a topic of its own, let us know here!","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","groups":[13],"key":""},{"id":"60","name":"AI Failure","descriptionHtml":"","callToAction":"AI Failure","introHtml":"Issues submitted to Service Desk from within the game when a player encounters an error","icon":10549,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10549","groups":[],"key":""},{"id":"75","name":"Automated Error Submission","descriptionHtml":"","callToAction":"Automated Error Submission","introHtml":"Issues submitted to Service Desk from within the game when a player encounters an error","icon":10563,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10563","groups":[],"key":""},{"id":"56","name":"Request Account Deletion","descriptionHtml":"Please fill out the forms below to file a request for Beamdog to delete your account from the Axis & Allies Online 1942 servers. This action cannot be undone.","callToAction":"Request Account Deletion","introHtml":"If you wish to delete your account from the Axis & Allies 1942 Online database and servers, please file a request here. Please note: If you delete your account, this action cannot be undone.","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","groups":[12],"key":""},{"id":"46","name":"Technical Support","descriptionHtml":"Please fill out the fields below to let us know about any technical issues you encountered while playing or installing Axis & Allies 1942 Online.","callToAction":"Technical Support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10546,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10546","groups":[11],"key":""},{"id":"51","name":"Report a bug","descriptionHtml":"Please fill out the fields below to let us know about issues or bugs you find while playing Axis & Allies 1942 Online.","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10550,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"Game Support"},{"id":12,"name":"Account and Profile Support"},{"id":13,"name":"Other Questions, Feedback and Support"}],"orderMapping":{"13":[55,54],"12":[59,58,57,56],"11":[51,46]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2a7c5ebe-8965-39b2-b0c2-c5436b952256","appLinkName":"System Confluence","appLinkUrl":"https://beamdog.atlassian.net/wiki","spaceKey":"AAOS","spaceName":"Axis & Allies Online Support","spaceUrl":"https://beamdog.atlassian.net/wiki/spaces/AAOS"},"labels":[],"projectKey":"AAOS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AAOS","userLanguageHeader":"Early Access Feedback Survey","userLanguageMessageWiki":"Have feedback for us? 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