Jira Service Management

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If you have an idea you would like to share with us, let us know.","icon":10585,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10585","groups":[],"key":""},{"id":"58","name":"Request Commander Name Change","descriptionHtml":"Please fill out the required fields below to request a new Commander Name. Commander Names that are profane in nature will be declined update.","callToAction":"Request Commander Name Change","introHtml":"If you wish to change your Commander Name in game, please file a request here.","icon":10557,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10557","groups":[],"key":""},{"id":"55","name":"Other Feedback and Support","descriptionHtml":"Please fill out the fields below to submit any additional questions or feedback that did not have a location elsewhere.","callToAction":"Other Feedback and Support","introHtml":"For any questions or feedback that doesn't have a topic of its own, let us know here!","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","groups":[],"key":""},{"id":"59","name":"Request Account E-mail Change","descriptionHtml":"Please fill out the fields below to file a request to change the associated e-mail with your account. Please note that Beamdog is not responsible for typos or mistakes on the forms provided to us.","callToAction":"Request Account E-mail Change","introHtml":"If you wish to change the e-mail associated with your account, please file a request here.","icon":10566,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10566","groups":[],"key":""},{"id":"57","name":"Appeal Account Ban","descriptionHtml":"Please fill out the fields below to file an appeal for an account ban to our Customer Support team.","callToAction":"Appeal Account Ban","introHtml":"If your account has been banned, you may appeal your ban here.","icon":10583,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10583","groups":[],"key":""},{"id":"75","name":"Automated Error Submission","descriptionHtml":"","callToAction":"Automated Error Submission","introHtml":"Issues submitted to Service Desk from within the game when a player encounters an error","icon":10563,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10563","groups":[],"key":""},{"id":"46","name":"Technical Support","descriptionHtml":"Please fill out the fields below to let us know about any technical issues you encountered while playing or installing Axis & Allies 1942 Online.","callToAction":"Technical Support","introHtml":"Need help installing, configuring, or troubleshooting? 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This will help us narrow the issue with greater ease.","callToAction":"Report a bug","introHtml":"Tell us about any problems you're experiencing.","icon":10550,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[11],"key":""}],"reqGroups":[{"id":11,"name":"Game Support"}],"orderMapping":{"13":[54],"12":[59,58,57],"11":[51,46]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2a7c5ebe-8965-39b2-b0c2-c5436b952256","appLinkName":"System Confluence","appLinkUrl":"https://beamdog.atlassian.net/wiki","spaceKey":"AAOS","spaceName":"Axis & Allies Online Support","spaceUrl":"https://beamdog.atlassian.net/wiki/spaces/AAOS","isServer":false},"labels":[],"projectKey":"AAOS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AAOS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Beamdog Customer Support","description":"Welcome to the help center - we're here to help! 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