Jira Service Management

{"xsrfToken":"BZPS-JNAJ-94B6-VV9C_a8f91b60bc4a59bf56c727837c304502cb059d41_lout","branding":{"id":"6","key":"bgcs","name":"Baldur's Gate and Baldur's Gate II: Enhanced Editions","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/7","theme":{"headerBGColor":"#25120f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#4a2722","headerLinkHoverBGColor":"#4a2722","headerBadgeColor":"#4a2722"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f4ee83be-b90f-4778-8b2f-403c6b87a6db/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNzMxMGE0OS00MmIyLTQ1NTMtYmM3Ni02ZWMzMjhmM2JmYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY0ZWU4M2JlLWI5MGYtNDc3OC04YjJmLTQwM2M2Yjg3YTZkYiI6WyJyZWFkIl19LCJleHAiOjE2MTQ5Mzk5MDMsIm5iZiI6MTYxNDkzOTI0M30.LFkyD0HyRNaiB5G81n-7lm_8LrDZtMR2vNCPSQMNegc&client=e7310a49-42b2-4553-bc76-6ec328f3bfaf&mode=fit","logoId":"f4ee83be-b90f-4778-8b2f-403c6b87a6db","isLogoAvailable":true,"helpCenterTitle":"Welcome to Beamdog Customer Support","sharedPortalName":"Beamdog Customer Support","userInitialAnnouncementHeader":"We are currently experiencing higher than normal request volumes - Thank you for your patience!","userInitialAnnouncementMessageWiki":"Beamdog Support is available from: 7am-4pm PT, Mon-Fri, excluding Canadian holidays \n<a href=\"https://beamdog.atlassian.net/servicedesk/customer/article/1084883080\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">For troubleshooting Baldur's Gate, Baldur's Gate II, Icewind Dale, or Planescape: Torment click here!</a> \n<a href=\"https://beamdog.atlassian.net/servicedesk/customer/portal/1/article/711786657\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">For troubleshooting Neverwinter Nights click here!</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to Beamdog Customer Support","sharedPortalName":"Beamdog Customer Support","announcementHeader":"We are currently experiencing higher than normal request volumes - Thank you for your patience!","announcementMessage":"*Beamdog Support is available from: 7am-4pm PT, Mon-Fri, excluding Canadian holidays*\n\n[For troubleshooting Baldur's Gate, Baldur's Gate II, Icewind Dale, or Planescape: Torment click here!|https://beamdog.atlassian.net/servicedesk/customer/article/1084883080]\n\n[For troubleshooting Neverwinter Nights click here!|https://beamdog.atlassian.net/servicedesk/customer/portal/1/article/711786657]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#fefefe","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ab06595e-082d-4402-8aa3-1c9ee6add9f6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNzMxMGE0OS00MmIyLTQ1NTMtYmM3Ni02ZWMzMjhmM2JmYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFiMDY1OTVlLTA4MmQtNDQwMi04YWEzLTFjOWVlNmFkZDlmNiI6WyJyZWFkIl19LCJleHAiOjE2MTQ5Mzk5MDMsIm5iZiI6MTYxNDkzOTI0M30.r9Gc0ym2ACsKc-da5ZEFHa0FANoAP48fdDJLFM0iq1E&client=e7310a49-42b2-4553-bc76-6ec328f3bfaf&height=300&mode=fit","bannerMediaApiFileId":"ab06595e-082d-4402-8aa3-1c9ee6add9f6","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"bgcs","projectId":10615,"serviceDeskId":6,"name":"Baldur's Gate and Baldur's Gate II: Enhanced Editions","description":"You can submit a support request for Baldur's Gate and Baldur's Gate II: Enhanced Editions below \nWe are available during business hours: 7am-4pm PT, Mon-Fri, excluding Canadian holidays","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"73","name":"Other Feedback and Support","descriptionHtml":"Please fill out the fields below to submit any additional questions or feedback that did not have a location elsewhere.","callToAction":"Other Feedback and Support","introHtml":"For any questions or feedback that doesn't have a topic of its own, let us know here!","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","groups":[18],"key":""},{"id":"68","name":"E-mail Support","descriptionHtml":"","callToAction":"E-mail Support","introHtml":"","icon":10565,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10565","groups":[],"key":""},{"id":"72","name":"Technical Support","descriptionHtml":"Please fill out the fields below to let us know about any technical issues you encountered while playing or installing the Baldur's Gate Collection.","callToAction":"Technical Support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10532,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10532","groups":[17],"key":""},{"id":"74","name":"Feature Request","descriptionHtml":"Fill out the fields below to let us know about any additional features you would like to see in the Baldur's Gate Collection!","callToAction":"Feature Request","introHtml":"What types of features would you like to see make it into the Baldur's Gate Collection? If you have an idea you would like to share with us, let us know.","icon":10585,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10585","groups":[],"key":""},{"id":"71","name":"Report a Bug","descriptionHtml":"Please fill out the fields below to let us know about issues or bugs you find while playing any games in the Baldur's Gate Collection.","callToAction":"Report a Bug","introHtml":"Tell us the problems you're experiencing","icon":10550,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10550","groups":[17],"key":""}],"reqGroups":[{"id":17,"name":"Game Support"},{"id":18,"name":"Other Questions, Feedback or Comments"}],"orderMapping":{"17":[71,72],"18":[73],"16":[68]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2a7c5ebe-8965-39b2-b0c2-c5436b952256","appLinkName":"System Confluence","appLinkUrl":"https://beamdog.atlassian.net/wiki","spaceKey":"IES","spaceName":"Infinity Engine Support","spaceUrl":"https://beamdog.atlassian.net/wiki/spaces/IES"},"labels":[],"projectKey":"BGCS","serviceDeskId":6},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BGCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":73,"projectId":10615,"form":{"name":"Other Feedback and Support","descriptionHtml":"Please fill out the fields below to submit any additional questions or feedback that did not have a location elsewhere.","callToAction":"Other Feedback and Support","intro":"For any questions or feedback that doesn't have a topic of its own, let us know here!","instructions":"Please fill out the fields below to submit any additional questions or feedback that did not have a location elsewhere.","icon":10582,"iconUrl":"https://beamdog.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10582","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Please provide a brief summary of the feedback or question(s) you have for the team.","descriptionHtml":"Please provide a brief summary of the feedback or question(s) you have for the team.","required":true,"displayed":true},{"fieldType":"select","fieldId":"customfield_10903","fieldConfigId":"11518","label":"IE Service Desk - Request Type Selector","description":"","descriptionHtml":"","required":false,"displayed":false,"values":[{"value":"10770","label":"Technical Support","selected":false,"children":[]},{"value":"10771","label":"Other Comments","selected":false,"children":[]},{"value":"10772","label":"Feature Request","selected":false,"children":[]},{"value":"10773","label":"Report a Bug","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please provide any additional details about the feedback or question(s) you have for the team.","descriptionHtml":"Please provide any additional details about the feedback or question(s) you have for the team.","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Please provide any attachments you have that would help us in answering or addressing your questions or feedback.","descriptionHtml":"Please provide any attachments you have that would help us in answering or addressing your questions or feedback.","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/73","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/73","calendarParams":{"firstDay":0,"date":"2021-03-05T03:15:03-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2a7c5ebe-8965-39b2-b0c2-c5436b952256","appLinkName":"System Confluence","appLinkUrl":"https://beamdog.atlassian.net/wiki","spaceKey":"IES","spaceName":"Infinity Engine Support","spaceUrl":"https://beamdog.atlassian.net/wiki/spaces/IES"},"labels":[],"projectKey":"BGCS","serviceDeskId":6},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNzMxMGE0OS00MmIyLTQ1NTMtYmM3Ni02ZWMzMjhmM2JmYWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDYxNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE2MTQ5NDA1MDMsIm5iZiI6MTYxNDkzOTI0M30.7nGmqj9_FzLROFABXb2CRLWzfstXHrqvKFKGMbGFasw","targetCollection":"upload-project-10615","endpointUrl":"https://api.media.atlassian.com","clientId":"e7310a49-42b2-4553-bc76-6ec328f3bfaf","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}